At Shop Dealza, we provide shipping to customers all around the world. Below are the details of our shipping rates:

Free Shipping

Orders totaling $50.00 and up are eligible for free shipping.

Small Order Shipping Fee

For orders totaling between $0.00 and $49.99, a $7.82 shipping fee will be applied at checkout.

Shipping Times

Once your order is placed, we will process and ship it within 1-3 business days. Delivery times will vary based on your location:

Standard shipping typically takes 5-7 business days.International: Shipping times vary by country and region, with most deliveries arriving within 10-15 business days.

Order Tracking

After your order has shipped, you will receive a confirmation email with a tracking number to follow your package's progress.

Customs and Import Fees

For international orders, customs duties and import taxes may apply depending on your country's regulations. These fees are the responsibility of the customer and will not be covered by Shop Dealza.

Order Delays

In rare cases, shipping delays may occur due to factors beyond our control, such as customs processing or carrier issues. We will keep you informed and assist as needed.

If you have any questions about shipping, feel free to reach out to our customer support team at shopdealza@gmail.com. We're happy to assist you!

At Shop Dealza, we offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. We also provide free return shipping for eligible items.

Return Eligibility

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please note that a 15% restocking fee will be applied to all returns unless the item was received damaged or defective.

To start a return, contact us at shopdealza@gmail.com. Once your return request is approved, we will provide you with a return shipping label and instructions on where to send your package. The return address may vary depending on the supplier, so please wait for these details before sending anything back. Items sent back without prior approval will not be accepted.

For any questions or concerns about returns, feel free to contact us at shopdealza@gmail.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We’ll evaluate the issue and work with our suppliers to resolve it, either through a replacement or refund.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

Perishable goods (e.g., food, flowers, plants)

Custom products (e.g., special orders, personalized items)

Personal care items (e.g., beauty products)

Hazardous materials, flammable liquids, or gases

Additionally, final sale items and gift cards cannot be returned. If you have any questions about specific products, please contact us.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period

If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return. If the refund is approved, it will be processed and automatically credited back to your original payment method within 10 business days. Please remember that your bank or credit card company may take additional time to process the refund.

If more than 15 business days have passed since your return was approved and you haven’t received your refund, please contact us at shopdealza@gmail.com.